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Delivery and tracking

From our paint shop
to your garage.

In-stock kits ship fast; custom kits are painted by hand to order. Here is what happens after you order, how long shipping takes, how tracking works, and exactly what to do if something arrives not right.

Custom Monster Fairings kit on a BMW S1000RR
2–3 daysDelivery for in-stock kits
20–30 daysStandard shipping for made-to-order kits to the US, UK and Western Europe, once shipped
24–72 hTracking number issued after shipment
72 hTo inspect your kit on arrival, before fitting
FreeReplacement of any part damaged in shipping

Riders on delivery

How the wait actually went

Word for word from verified Sitejabber reviews. More on the Reviews page.

Shipping was smooth, packaging was solid, and customer service was super helpful
Owen B · May 2026 · ★★★★★ Verified buyer
I didn't expect to get my fairings for another week or 2 but they showed early so that's a plus.
Shemiyah R · Jan 2026 · ★★★★★ Verified buyer
Shipping was pretty quick and everything fit together perfectly!
Isaac H · Dec 2025 · ★★★★★ Verified buyer
Shipping was impressively fast, and their customer service was outstanding
Moto B · Dec 2025 · ★★★★★ Verified buyer

The journey

What happens after you order

Six steps from checkout to the box on your doorstep.

1Order placed

In-stock kits are picked and boxed straight away. Made-to-order kits go into production once your design is agreed.

2Mockup and approval

For custom work you approve a mockup of the design on your bike before anything is painted.

3Painted by hand

Panels are molded, painted and finished. Timelines are shown at checkout.

4Photo approval

We send photos of your finished panels for sign-off before they ship.

5Boxed and shipped

Each panel is wrapped and packed in our purpose-built, sturdy-framed boxes. Tracking follows within 24 to 72 hours.

6Delivered: check it

Inspect everything within 72 hours of arrival, before fitting.

Shipping

Shipping options and times

Shipping times start when your kit leaves us, not when you order. The exact times for your country are shown at checkout; go by those.

2–3 daysIn-stock kits

Kits we already have painted and boxed are on their way to you within days.

20–30 daysStandard shipping, made to order

US, UK and Western Europe. Our standard service for made-to-order kits.

FasterExpedited shipping

Available for an extra fee, either at checkout or when your kit is ready to ship. Ask us if you're on a deadline.

ProtectedHow it's packed

Every panel is individually wrapped and packed in our purpose-built boxes with sturdy frames, made to take a knock in transit.

24–72 hTracking

Your tracking ID is issued within 24 to 72 hours of shipment. Not received it? Message us and we'll chase it.

Custom Monster Fairings kit, delivered and fittedCustom Monster Fairings kit, delivered and fittedCustom Monster Fairings kit, delivered and fittedCustom Monster Fairings kit, delivered and fittedCustom Monster Fairings kit, delivered and fitted

Something's not right?

Let's make it right, together

Open and inspect your kit within 72 hours of arrival. If anything is damaged or not as expected, follow these five steps and we'll get replacement parts moving.

  1. 1
    Hold off on the installation

    Don't fit the parts yet. Unfitted parts make a replacement much simpler.

  2. 2
    Photograph the box

    Clear pictures of the box the kit arrived in, including the shipping label.

  3. 3
    Tell us within 30 days

    Let us know within 30 days of receiving the kit if something isn't right. The sooner, the quicker we can sort it.

  4. 4
    Photograph the parts

    Clear photos of any issue with the painted parts, as JPG or PNG stills rather than video. Natural daylight shows the detail best.

  5. 5
    List the parts

    A list of every part that needs replacing, with the parts circled on your photos, is the fastest way.

Our promise

Guarantee and returns

Damaged in shipping: replaced free

If any part of your kit is damaged in transit, we replace it at no charge. Send photos of the part and the box.

100% fitment and paint guarantee

Applies when the kit is fitted by a professional motorcycle repair facility.

What we can't take back

Kits that have been opened or fitted, and returns for color mismatch against OEM paint. Full details in the Returns and Refund Policy.

Good to know

Delivery questions

How long does delivery take?

In-stock kits are delivered in 2 to 3 days. For made-to-order kits, standard shipping to the US, UK and Western Europe takes 20 to 30 days once your kit ships. Expedited shipping is available for an extra fee at checkout or at the point of shipment. Always go by the specific times shown at checkout.

I haven't received a tracking number.

Tracking IDs are issued within 24 to 72 hours of shipment. If yours has not arrived after that, send us a message through the Contact page and we will chase it.

What should I do when the kit arrives?

Open it and inspect every panel within 72 hours, before fitting anything. If something is damaged or not right, photograph the parts and the box and tell us within 30 days.

What if a part was damaged in shipping?

We replace parts damaged in shipment free of charge. Send photos of the damage and of the box with its shipping label so we can process the replacement.

Can I return a kit?

Kits that have been opened or fitted to a motorcycle cannot be returned, and we cannot accept returns for color mismatch against OEM paint. Our 100% fitment and paint guarantee applies when the kit is fitted by a professional motorcycle repair facility. The full policy is on the Returns and Refund Policy page.

More answers on the FAQ page, or talk to us.