Delivery and tracking
From our paint shop
to your garage.
In-stock kits ship fast; custom kits are painted by hand to order. Here is what happens after you order, how long shipping takes, how tracking works, and exactly what to do if something arrives not right.

Riders on delivery
How the wait actually went
Word for word from verified Sitejabber reviews. More on the Reviews page.
Shipping was smooth, packaging was solid, and customer service was super helpful
I didn't expect to get my fairings for another week or 2 but they showed early so that's a plus.
Shipping was pretty quick and everything fit together perfectly!
Shipping was impressively fast, and their customer service was outstanding
The journey
What happens after you order
Six steps from checkout to the box on your doorstep.
In-stock kits are picked and boxed straight away. Made-to-order kits go into production once your design is agreed.
For custom work you approve a mockup of the design on your bike before anything is painted.
Panels are molded, painted and finished. Timelines are shown at checkout.
We send photos of your finished panels for sign-off before they ship.
Each panel is wrapped and packed in our purpose-built, sturdy-framed boxes. Tracking follows within 24 to 72 hours.
Inspect everything within 72 hours of arrival, before fitting.
Shipping
Shipping options and times
Shipping times start when your kit leaves us, not when you order. The exact times for your country are shown at checkout; go by those.
Kits we already have painted and boxed are on their way to you within days.
US, UK and Western Europe. Our standard service for made-to-order kits.
Available for an extra fee, either at checkout or when your kit is ready to ship. Ask us if you're on a deadline.
Every panel is individually wrapped and packed in our purpose-built boxes with sturdy frames, made to take a knock in transit.
Your tracking ID is issued within 24 to 72 hours of shipment. Not received it? Message us and we'll chase it.




Something's not right?
Let's make it right, together
Open and inspect your kit within 72 hours of arrival. If anything is damaged or not as expected, follow these five steps and we'll get replacement parts moving.
- 1Hold off on the installation
Don't fit the parts yet. Unfitted parts make a replacement much simpler.
- 2Photograph the box
Clear pictures of the box the kit arrived in, including the shipping label.
- 3Tell us within 30 days
Let us know within 30 days of receiving the kit if something isn't right. The sooner, the quicker we can sort it.
- 4Photograph the parts
Clear photos of any issue with the painted parts, as JPG or PNG stills rather than video. Natural daylight shows the detail best.
- 5List the parts
A list of every part that needs replacing, with the parts circled on your photos, is the fastest way.
Our promise
Guarantee and returns
If any part of your kit is damaged in transit, we replace it at no charge. Send photos of the part and the box.
Applies when the kit is fitted by a professional motorcycle repair facility.
Kits that have been opened or fitted, and returns for color mismatch against OEM paint. Full details in the Returns and Refund Policy.
Good to know
Delivery questions
How long does delivery take?
In-stock kits are delivered in 2 to 3 days. For made-to-order kits, standard shipping to the US, UK and Western Europe takes 20 to 30 days once your kit ships. Expedited shipping is available for an extra fee at checkout or at the point of shipment. Always go by the specific times shown at checkout.
I haven't received a tracking number.
Tracking IDs are issued within 24 to 72 hours of shipment. If yours has not arrived after that, send us a message through the Contact page and we will chase it.
What should I do when the kit arrives?
Open it and inspect every panel within 72 hours, before fitting anything. If something is damaged or not right, photograph the parts and the box and tell us within 30 days.
What if a part was damaged in shipping?
We replace parts damaged in shipment free of charge. Send photos of the damage and of the box with its shipping label so we can process the replacement.
Can I return a kit?
Kits that have been opened or fitted to a motorcycle cannot be returned, and we cannot accept returns for color mismatch against OEM paint. Our 100% fitment and paint guarantee applies when the kit is fitted by a professional motorcycle repair facility. The full policy is on the Returns and Refund Policy page.
More answers on the FAQ page, or talk to us.